Your questions, answered.
About Val
What does Val do?
Val is an AI commerce agent for technical sales, designed to clarify technical requests and prepare complete offers connecting relevant products, defined services, evidence, terms and approvals.
Who approves what Val sends?
Your team. You set the rules for prices, discounts and terms, and anything outside them goes to the right person for approval.
How accurate is Val?
Measure accuracy on your own workflow: product details, pricing, completeness and open conditions. Review exceptions with your technical and commercial experts, alongside the time it takes to check each offer.
Which industries do you support?
Our initial focus is the electrical channel: manufacturers and distributors handling enclosures, accessories and approved modifications. Discuss other product families and services with us.
Pricing
How much does Val cost?
Discuss pricing for your workflow with us. Your proposal will separate evaluation, setup and ongoing costs.
Is the design partner evaluation free?
Fees depend on the agreed scope. Your evaluation plan sets out any charges before work begins.
Data and security
Who owns our data?
Ownership and permitted uses must be recorded in the agreement. Retention, export, deletion and any model-training permission need explicit terms and tested implementation.
Can you complete our security questionnaire?
Identify the questionnaire and evidence needed during scoping. Security documentation, processing terms and support responsibilities must be prepared and reviewed before access is granted.
Getting started
How long until we see results?
Agree your first review date after discussing the information, access and reviewers needed. See Getting started.
Do we need to change our systems?
The aim is to begin with approved examples and add only necessary connections. Each connection and permitted action needs its own scope and validation.